PRIVACY POLICY
Last Updated: October 10, 2026
Vita Eterna Aesthetics & Wellness (“Vita Eterna,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request information, schedule services, make a purchase, communicate with us, or otherwise interact with Vita Eterna.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Vita Eterna, we may collect information including:
Information You Provide Directly
This may include:
- Name
- Email address
- Telephone and mobile phone number
- Mailing or billing address
- Preferred appointment date and time
- Preferred service or treatment
- Preferred service location
- Information provided through consultation or intake forms
- Information relating to aesthetic goals, treatment preferences, or wellness services
- Payment and transaction information
- Communications you send to us
- Any other information you voluntarily provide
Because Vita Eterna provides aesthetic and wellness services, certain information you provide may relate to your health, treatment history, medications, allergies, or other personal wellness information.
Please do not submit sensitive medical information through general website contact forms unless specifically requested through an appropriate intake or secure communication process.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website interactions
- Referring website
- Approximate geographic information
- Date and time of website visits
- Cookies and similar technologies
We may use this information to understand website usage, improve our website, maintain security, and improve our marketing and communications.
2. How We Use Your Information
Vita Eterna may use information collected to:
- Respond to inquiries and requests
- Schedule and manage appointments
- Provide aesthetic and wellness services
- Communicate with you regarding appointments and services
- Provide requested information
- Send appointment reminders and service-related communications
- Send marketing communications when you have provided the appropriate consent
- Send promotional offers, updates, educational information, and other communications you have requested
- Process payments and transactions
- Improve our website, services, and client experience
- Understand website and marketing performance
- Maintain business records
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
3. Email Communications
If you provide your email address, we may use it to communicate with you about inquiries, appointments, services, transactions, and other information you have requested.
If you separately opt in to receive marketing emails, we may also send you promotional messages, educational content, special offers, announcements, or other marketing communications.
You may unsubscribe from marketing emails at any time by selecting the “unsubscribe” link included in the email or by contacting us directly.
Unsubscribing from marketing communications does not necessarily stop service-related or transactional communications that are necessary to provide services you have requested.
4. SMS / Text Message Communications
If you provide your mobile phone number and separately consent to receive text messages from Vita Eterna, we may send you text messages relating to appointments, inquiries, services, promotions, offers, reminders, and other communications consistent with the messaging program to which you subscribed.
Message frequency varies. Message and data rates may apply.
Your consent to receive marketing text messages is not a condition of purchasing any goods or services from Vita Eterna.
You may opt out of all text messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us using the information provided on our website.
We may send a confirmation message after you opt in or request assistance.
5. SMS Consent and Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand website traffic, remember preferences, and measure marketing performance.
Some third-party services may use these technologies on our behalf.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. How We Share Information
We may share information with trusted service providers that help us operate Vita Eterna, including providers supporting:
- Website hosting
- Appointment scheduling
- Customer relationship management
- Email communication
- SMS/text messaging
- Payment processing
- Analytics
- Marketing
- Website security
- Business administration
These providers receive only the information reasonably necessary to perform services on our behalf.
We may also disclose information when reasonably necessary to:
- Comply with applicable law
- Respond to lawful requests
- Protect our rights or property
- Protect the safety of our clients, employees, or others
- Detect or prevent fraud or abuse
- Enforce our agreements
8. Health and Wellness Information
Vita Eterna may collect information related to aesthetic treatments, wellness services, treatment preferences, medical history, medications, allergies, or other health-related information when necessary to provide services.
We take reasonable measures to protect information entrusted to us.
However, general website forms, email, and standard text messaging may not be appropriate methods for transmitting highly sensitive medical information. Please use the secure communication or intake method provided by Vita Eterna when requested.
Nothing on this website creates a provider-patient relationship solely by visiting the website or submitting a general inquiry.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
10. Third-Party Websites
Our website may contain links to third-party websites, platforms, social media accounts, booking systems, payment processors, or other services.
Vita Eterna is not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any third-party service before providing personal information.
11. Children’s Privacy
Vita Eterna’s website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.
12. Your Choices
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to certain information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent to certain communications
- Opt out of marketing emails
- Opt out of marketing text messages
To opt out of text messages, reply STOP to any message.
To opt out of marketing emails, use the unsubscribe link provided in the email.
You may also contact us directly using the information below.
13. Changes to This Privacy Policy
Vita Eterna may update this Privacy Policy from time to time.
When changes are made, the revised policy will be posted on this page with an updated “Last Updated” date.
14. Contact Us
Vita Eterna Aesthetics & Wellness
Vita Eterna Wellness LLC
Mailing address: 1820 NE Jensen Beach Blvd, Unit 115, Jensen Beach, FL 34957
Studio: 4179 NW Federal Highway, Suite 132, Jensen Beach, FL 34957
(772) 208-6906
info@vitaeternawellness.com
vitaeternawellness.com
For privacy-related questions or requests, please contact us using the information above.